RALANOPOWERING WHAT'S NEXT
Opportunity Capture Powered by REMI

The opportunity called. Your business answered.

REMI answers valuable calls the moment they arrive and uses your approved questions, business knowledge and qualifying criteria to understand why the customer is calling. You receive a Priority Opportunity Alert and decide whether to accept the call or have REMI schedule an appointment.

Understand the complete product before deciding whether to speak with us.

Opportunity Capture · LiveIncoming call detected
“I need someone tonight.”After-hours customer · high intent
Answered
REMI speaking
AvailabilityAnswers valuable calls 24/7
SpeedSends Priority Opportunity Alerts immediately
Your decisionAccept the call or have REMI schedule
VisibilityEvery interaction can be reviewed

The business problem

A missed call is rarely just a missed call.

The customer may be ready to hire, buy or schedule right now. When the response comes later, their urgency—and often their business—has already moved somewhere else.

01
The customer is ready before your team is available.

After-hours, overflow and busy-period calls still contain real opportunities.

02
A callback cannot recreate the original moment.

The need may still exist, but the customer’s attention and urgency may not.

03
A generic message does not advance the conversation.

Understanding why the customer called creates a useful next step.

04
Your best opportunities deserve immediate human attention.

REMI identifies the moment, then helps the right person step into it.

Designed around your business

REMI handles the first moment. You control what happens next.

Opportunity Capture is configured around your language, qualifying questions, escalation rules and availability. It supports your team without deciding what matters on its own.

Priority Opportunity Alert

Know exactly why REMI is contacting you.

When REMI identifies an opportunity that meets your criteria, you receive a clearly labeled Priority Opportunity Alert with the customer’s need and urgency. You can accept the call, or have REMI schedule the appointment.

Priority Opportunity · REMILive
REMI is continuing the conversation.Urgent plumbing request · After hours

Choose whether to accept the call or have REMI schedule.

01 · REMI handles

The immediate conversation

Give every important caller a professional response while their need is still active.

  • Answers and identifies the reason for the call
  • Uses approved questions and language
  • Collects the information your team needs
02 · Your business controls

The questions and criteria

You determine what counts as an opportunity and what REMI should learn from the conversation.

  • Availability and qualifying criteria
  • Approved questions and business knowledge
  • When REMI offers an appointment
03 · Your decision

Two clear choices

When the opportunity meets your criteria, the decision is simple and easy to understand.

  • Accept the call and speak with the customer
  • Have REMI schedule the appointment
  • Keep the customer moving forward

Outcome visibility

You can see what happened after every call.

Review the conversation, confirm the customer’s need, see when the Priority Opportunity Alert was sent and understand whether you accepted the call or REMI scheduled the appointment.

Opportunity visibilityDemonstration view · no invented statistics
ConversationCall answered and recorded

Review what the customer asked and how REMI responded.

IntentNeed and urgency captured

See the information used to determine the next step.

HandoffPriority Opportunity Alert visible

Confirm when you received it and how you responded.

OutcomeCall accepted or appointment scheduled

Know which of the two next steps occurred.

Calls · conversations · Priority Opportunity Alerts · responses · appointments

Built for the markets we serve

The opportunity sounds different in every industry.

REMI is configured for the decisions, terminology and urgency of the businesses we are actively serving—not treated like one generic receptionist for everyone.

01

Law Firms

A prospective client calls after hours and needs to know whether the firm can help. REMI captures the situation and sends a Priority Opportunity Alert to the approved intake contact.

02

Plumbing & Home Services

A homeowner has an urgent problem and is calling multiple companies. REMI responds immediately, follows your approved questions and sends a Priority Opportunity Alert before the customer moves on.

03

Automotive & Powersports

A high-intent buyer or service customer reaches out during a decision window. REMI follows your approved questions, then sends a Priority Opportunity Alert so you choose the next step.

04

High-Value Sales

A serious prospect calls when a delayed response could end the sale. REMI protects the moment and creates a direct path to a qualified human conversation.

Questions answered

Know what you are considering before you talk to us.

REMI listens to the caller and follows the business knowledge, questions and qualifying criteria you approve. REMI does not decide what matters on its own—you define what it should recognize and what should happen next.
No. REMI protects the first moment and gathers the information you need. You decide whether to accept the call or have REMI schedule an appointment.
REMI continues the conversation and offers an appointment time based on the availability and scheduling rules you provide.
Yes. The customer experience should preserve a clear path to a human whenever your process calls for one.
Yes. The interaction and its outcome are designed to remain visible so you can confirm quality, completed steps and opportunities that need attention.
No. The language, knowledge, qualifying questions and appointment rules are professionally configured around each business.

Protect the next opportunity

See how REMI would handle a real call for your business.

We will use your industry, your type of customer and your preferred handoff process to demonstrate the complete experience.

Book a Demo